Have a Question?
Information about ordering, partnerships, and our products. If the answer you are looking for is not here, please contact us.
Does Protonindo Citra accept OEM / private label orders? +
Yes. We have been producing OEM since 1986, starting from car tape decks to our complete speaker and audio system lines today. Products can be customized to your brand, specifications, and packaging.
Is there a minimum order quantity (MOQ)? +
MOQ depends on the product category and level of customization. Our production lines can handle orders ranging from thousands to hundreds of thousands of units per month, so we can accommodate both retail and large-scale B2B orders. Please contact us for more information about the product you need.
Do the products come with a warranty? +
Yes. Speakers, power amplifiers, microphones, and other products come with a 1-year warranty (excluding batteries).
Can we visit the factory in person? +
Yes. Factory visits can be arranged for prospective business partners. Please contact us first through the Contact page to schedule a visit.
How do I become a distributor or reseller? +
We are open to new distribution partnerships, both within and outside Indonesia. Please send us your business profile and target region, and our team will follow up promptly.
Are the products certified? +
Yes. Our production process is ISO 9001:2015 certified and carries the SNI mark, audited by SGS as an independent certification body.
PROTONINDO CITRA